Training Programmes

Our training courses are especially designed for the general practice environment and are based on the latest academic research but, more importantly, on extensive practical hands-on experience. We deliver to large groups such as CCG, Federations, Groups of Practices, or to small groups in the practice. Our training modules utilise creative teaching techniques and challenge delegates to think differently about their jobs. We aim to equip attendees with a wide range of tools and skills to use in their days tasks which ultimately make a difference to patient satisfaction and to staff motivation.

We are flexible in our approach and can even deliver some of our suitable sessions remotely to support your practice needs. We can also deliver in person where this is practical and possible. If you have a particular training need but can’t see it in our brochures please contact us as we have many supplementary topics ready for delivery. As members of the Kindness ® Foundation we aim to support the NHS is our costings and you will find us open, transparent and amenable in our quotation for your training.

One of our most popular training programmes currently is Care Navigation for staff at the front of the practice. Patient demand is high and capacity has to be rationalised, this training aims to assist GP practices to communicate well with patients, determine their needs and direct them to the most appropriate professional for that need. If you are interested in this topic please email us at training@primalinea.co.uk and we will be happy to share our programme of training with you and we can include specific practice protocols where appropriate.