Emotional Intelligence and Developing Resilience in the Team

“Thank you so very much for presenting the most eye opening training I have ever attended yesterday!  To be honest when I read the agenda I almost didn’t sign up because I felt that I knew my practice management style etc.

However, what your training showed me was that in the 14 years in my current post I have completely turned from one style of manager to another style theory manager and where I don’t want to go back completely I need to review this.

Your attachment is now firmly stuck up on my notice board right in front of my nose – and I plan to change!!”

PRACTICE  MANAGER Clackmannanshire Community Healthcare Centre

“The feedback from my staff is that the training was very good as always. Difficult subject delivered with great knowledge, learning styles and sound theory. Even the most ‘reluctant’ person came away saying that this made her think really deeply about how she communicates with patients. What a result!!”

Practice Manager, ELSTREE, LONDON

“Thanks again for this delightful training which everyone has given excellent feedback !! The tutor was excellent.”

Practice Manager, Saville Medical Group, Newcastle Upon Tyne