Training Programmes

Our training courses are especially designed for the general practice environment and are based on the latest academic research but, more importantly, on extensive practical hands-on experience. We deliver to large groups such as CCG, Federations, Groups of Practices, or to small groups in the practice. Our training modules utilise creative teaching techniques and challenge delegates to think differently about their jobs. We aim to equip attendees with a wide range of tools and skills to use in their days tasks which ultimately make a difference to patient satisfaction and to staff motivation.

Our training is available for delivery by remote technology to support covid-19 safety concerns

PLEASE CONTACT US FOR DETAILS

Practice Receptionist and Staff Specialised Training Programmes

Click to download brochure

GP & GP Practice Manager Specialist Training Programmes

Click to download brochure

Other Specialist Training Programmes – mix & match to suit your requirements

Resilience and Emotional Intelligence for practice teams

Stress Management for busy practice staff

Signposting for reception staff

ZERO tolerance in the practice

Brochure of training

TRAINING TESTIMONIALS

“Thank you so very much for presenting the most eye opening training I have ever attended yesterday! To be honest when I read the agenda I almost didn’t sign up because I felt that I knew my practice management style etc.

However, what your training showed me was that in the 14 years in my current post I have completely turned from one style of manager to another style theory manager and where I don’t want to go back completely I need to review this.

Your attachment is now firmly stuck up on my notice board right in front of my nose – and I plan to change!!”

PRACTICE MANAGER Clackmannanshire Community Healthcare Centre

“The feedback from my staff is that the training was very good as always. Difficult subject delivered with great knowledge, learning styles and sound theory. Even the most ‘reluctant’ person came away saying that this made her think really deeply about how she communicates with patients. What a result!!”

Practice Manager, ELSTREE, LONDON

“Thanks again for this delightful training which everyone has given excellent feedback !! The tutor was excellent.”

Practice Manager, Saville Medical Group, Newcastle Upon Tyne

GP Receptionist Courses

GP Staff Courses

Signposting Skills Training

ZERO Tolerance to aggression & violence

Stress Management for busy practice staff

Emotional Intelligence and Resilience in the Team

Practice Manager Training Courses

GP Training Courses

ADDRESS

Prima Linea Training Associates
Aghalee
21 Orken Lane
BT67 0DE

PHONE

(028) 9265 1785

EMAIL US

training@primalinea.co.uk
therapy@primalinea.co.uk
roleplay@primalinea.co.uk

QUICK LINKS

About Us
Training Courses
Book a Therapy Session
Role Player Services

Development by CCG